A structural service innovation approach for designing smart product-service systems
Smart Product-Service Systems, also known as Smart PSSs are products. It combines smart products with e-services to come up with unified single solutions. By effective use of ICT or information and communication technology, the smart products gather, produce, and process data required for the advanced handling of various tasks that are associated with these products. The e-services are comprised of tools like apps and web portals that can help to facilitate smooth communication between consumers and the service providers. It is essential to make skillful use of structural design services so that the best quality Smart PSSs can be developed. Smart PSSs are actually quite new in the market. However, their presence and demand among consumers have been increasing steadily over the last few years. The Smart Product-Service Systems are referred to as smart since they work with the help of ICT systems like sensors, microchips and software components that get them to connect with ot...